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Red Queen's mobile responsive site appears to be work in progress — we wouldn't classify it as 'playable' and user-friendly as of March Red Queen Casino are another casino who have sadly succumbed to the increasingly-common withdrawal limit policy.
Withdrawals can only be made to Visa, Entropay, Skrill and Neteller, or to a personal cheque on request. Red Queen Casino is still finding its feet in the hectic world of online casinos, and already shows a lot of promise, with independent reports on the web championing the casino for its attentiveness to customer issues.
It could do with getting the elite software providers on board, but the quirky virtual sports game from 1X2Gaming are a nice touch.
If you're looking for a new UK casino that looks great, offers solid customer support and some unusual games, then Red Queen is worth a shot. Try one of these recommended alternatives: Read review Sign me up.
This bonus — like so many these days — is split into three different offers spread over a newb's first three deposits: How 'Queen-ly' are the terms and conditions, though?
I contacted them via email to ask how they would like me to send them. They replied within a few hours asking to attach the required documentation to the reply email.
I was confirmed and good to go within an hour. I have never had an issue with any of the games on the site. No lag, no crashing, and no freezing.
All the very latest games, even some oldies to keep everyone happy. To date, I have been pretty lucky at Red Queen. Withdrawals to debit card are lightning fast.
Every single one of my withdrawals have taken less than 24 hours to reach my bank account week days , which is impressive.
There is a 3k maximum per day withdrawal limit, but as stated in the review on Casinomeister, that may be negotiable for loyal players.
Red Queen frequently offer me wager free spins, and usually on my favourite games. They have a superb loyalty scheme which offers many rewards.
You can also earn loyalty points which vary depending on your status. They are very friendly, helpful, and eager to help which is unfortunately still rare at many casinos.
Trada Casino is the only other place I have been treated like a king. This of course is how it should be, but many lag way behind in that department.
Emails are answered same day if sent within normal working hours, and the very next morning if sent late. Live chat is available from 9am to 5pm, which is fine…..
I am very happy to have found Red Queen Casino. I must also mention the stance they take on responsible gambling.
A couple of weeks ago I took a day of work. The reps noticed I was depositing more frequent than usual, so stepped in to make sure everything was alright.
I assured them all was fine. This casino can thus far be proud of the initial steps it has taken into this already highly competitive market place.
The sites mobile offering is held in strong regard amongst players in terms of usability. Although Red Queen Casino is a good online casino to play at, players have been frustrated by the lack of customer support being available around the clock.
Players will usually only be able to contact assistance during regular UK business hours. Needless to say, if you do get an opportunity to talk to the customer care and live chat team at Red Queen you certainly are in for a treat, renowned for their playful manner and random acts of generosity!
Our verdict is that the unique blend of games is certainly an enjoyable spin on the generic set up that we have come to expect from most online casinos.
Rare games provide a thrilling and distinctive experience, whilst safety and security is guaranteed regardless of not being as well-known as some of the bigger mainstream providers.
Moving forward however, it would be nice to see Red Queen Casino make a loud statement by either adding Live Casino or integrating one of the main software providers — so give it a try and watch this space!